privacy statement

responsible for data processing:

 

Viktoria Thur

Hauptstrasse 16

36137 Grossenlueder

Germany (German)

info@mues-tec.de

 

Disclaimer

The Privacy Statement of Mues-Tec GmbH & Co. KG are governed by German law. The legally valid document is, therefore, the German original (Datenschutzerklärung). The English version is accurate and true to the original to the best of our knowledge. However, Mues-Tec GmbH & Co. KG is not liable for any claims on grounds of linguistic misunderstandings or translation errors.

 

Thank you for your interest in our online shop. The protection of your privacy is very important to us. In the following we inform you in detail about the handling of your data.

1. access data and hosting

 

You can visit our websites without providing any personal information. Each time a website is accessed, the web server only automatically saves a so-called server log file, which contains the name of the requested file, your IP address, date and time of access, transferred data volume and the requesting provider (access data) and documents the access.

These access data are evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our services. In accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO, this serves to safeguard our predominantly legitimate interests in a correct presentation of our offer as part of a weighing of interests. All access data will be deleted at the latest seven days after the end of your page visit.

 

Hosting services by a third-party provider

 

In the context of processing on our behalf, a third party provider provides us with the services of hosting and display of the website. All data collected within the framework of the use of this website or in the forms provided for this purpose in the online shop as described below will be processed on its servers. Processing on other servers will only take place within the scope described here.

 

This service provider is located within a country of the European Union or the European Economic Area.

 

2. collection and use of data for the purpose of processing contracts, establishing contact and opening a customer account

 

We collect personal data when you voluntarily provide us with it in connection with your order or when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, because in these cases we need the data to process the contract or to process your contact and you can not send the order or contact without their information. Which data are raised, are evident from the respective input forms. We use the data provided by you in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO for contract processing and processing your enquiries.

 

If you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO by deciding to open a customer account, we will use your data for the purpose of opening a customer account.

 

After complete completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can take place either by a message to the contact possibility described below or over a function intended for it in the customer account.

3. data transfer

 

In order to fulfil the contract pursuant to Art. 6 Para. 1 S. 1 lit. b DSGVO, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for this purpose to the credit institution and payment service provider commissioned by us or to the selected payment service in order to process payments. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must register with the payment service provider using your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.

 

The same applies to the transfer of data to our manufacturers or wholesalers in the cases in which they take over the shipping for us (drop shipment).

 

Data transfer to shipping service providers

 

If you have given us your express consent to this during or after your order, we will forward your e-mail address and telephone number to the selected shipping service provider on the basis of this pursuant to Art. 6 Para. 1 S. 1 lit. a DSGVO so that the latter can contact you before delivery for the purpose of announcing or coordinating delivery.

 

Your consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data unless you have expressly consented to the further use of your data or unless we reserve the right to use your data for other purposes, which is permitted by law and about which we will inform you in this declaration.

 

WM Logistik GmbH

Klosterweg 2

36119 Neuhof - Hattenhof

Germany

DPD Germany GmbH

Gutenstetter Str. 8b

90449 Nuremberg

Germany

Data transfer to debt collection companies

 

In order to fulfil the contract pursuant to Art. 6 Para. 1 S. 1 lit. b DSGVO, we shall pass on your data to an authorised collection agency if our payment claim has not been settled despite a previous reminder. In this case, the claim will be collected directly by the collection agency. In addition, the passing on of the data serves to safeguard our predominantly legitimate interests in an effective assertion or enforcement of our payment claim in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO.

 

4. e-mail newsletter

 

E-mail advertising with newsletter registration

 

If you subscribe to our newsletter, we will use the data required for this purpose or provided separately by you in order to send you our e-mail newsletter regularly on the basis of your consent pursuant to Art. 6 Para. 1 S. 1 lit. a DSGVO.

 

You can unsubscribe from the newsletter at any time and either by sending a message to the contact person described below or via a link in the newsletter provided for this purpose. After unsubscribing, we will delete your e-mail address from the recipient list unless you have expressly consented to the further use of your data or unless we reserve the right to use your data for other purposes that are permitted by law and about which we inform you in this declaration.

 

E-mail advertising without registration for the newsletter and your right of objection

 

If we receive your e-mail address in connection with the sale of a product or service and you have not objected to this, we reserve the right to send you regular offers for similar products to those already purchased from our range by e-mail on the basis of § 7 para. 3 UWG. This serves to protect our predominantly legitimate interests in an advertising approach to our customers within the framework of a weighing of interests.

 

You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided for this purpose in the advertising mail without incurring any costs other than the transmission costs according to the basic tariffs.

 

The newsletter is sent as part of a processing on our behalf by a service provider to whom we forward your e-mail address for this purpose. This service provider is located within a country of the European Union or the European Economic Area.

 

5. cookies and web analysis

 

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our predominantly legitimate interests in an optimised presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO as part of a weighing of interests. Cookies are small text files that are automatically stored on your terminal device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser the next time you visit (persistent cookies). You can find the duration of the storage in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or whether to exclude the acceptance of cookies in certain cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. These can be found for each browser under the following links:

 

Internet Explorer™

 

Safari™

 

Chrome™

 

Firefox™

 

Opera™

 

If cookies are not accepted, the functionality of our website may be restricted.

 

In the context of Google Analytics (see below), this website also uses the so-called DoubleClick cookie, which enables your browser to be recognised when you visit other websites. The information automatically generated by the cookie about your visit to this website is generally transmitted to and stored by Google on servers in the United States. The IP address is shortened by activating IP anonymisation on this website before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. The anonymous IP address transmitted by your browser as part of Google Analytics is not merged with other Google data.

 

Google will use this information to compile reports on website activity and to provide other services relating to website activity. This serves to safeguard our predominantly legitimate interests in an optimal marketing of our website within the framework of a weighing of interests pursuant to Art. 6 Para. 1 S. 1 lit. f DSGVO. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. The data collected in this context will be deleted after the purpose and end of the use of Google DoubleClick by us.

 

Google Double Click is an offer of Google Ireland Limited, a company registered and operated under Irish law with its registered office in Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de).

 

Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. For companies certified under the Privacy Shield, an appropriate level of data protection is determined on the basis of the agreements between the USA, the European Commission and Switzerland.

 

You can deactivate the DoubleClick cookie via this link. You can also contact the Digital Advertising Alliance to find out how to set cookies and to configure your settings. Finally, you can set your browser so that you are informed when cookies are set and can decide individually whether to accept them or whether to exclude cookies in certain cases or in general. If cookies are not accepted, the functionality of our website may be restricted.

 

Use of Google (Universal) Analytics for web analytics

 

This website uses Google (Universal) Analytics for website analysis. The web analytics service is provided by Google Ireland Limited, a company incorporated and operated under Irish law and having its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de). This serves to safeguard our predominantly legitimate interests in an optimised presentation of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO. Google (Universal) Analytics uses methods that enable the analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is generally transmitted to a Google server in the USA and stored there. By activating IP anonymisation on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. The anonymous IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. The data collected in this context will be deleted after we have stopped using Google Analytics for the intended purpose and at the end of its use.

Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. On the basis of this agreement between the USA and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.

 

You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de=en

 

As an alternative to the browser plug-in, you can <a href=""javascript:gaOptout()"">this link</a> click to prevent Google Analytics from capturing data on this website in the future. An opt-out cookie is stored on your end device. If you delete your cookies, you must click the link again.

 

This website also uses Google Signals. This is an extension function of Google Analytics that enables so-called "cross-device tracking". This means that if your Internet-enabled devices are linked to your Google Account, Google can generate reports on usage patterns (especially cross-device user numbers) even if you change your terminal device. Google will use data for this purpose if you have activated the "personalised advertising" setting in your Google Account.

 

This serves to safeguard our predominantly legitimate interests in an optimised presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO as part of a weighing of interests.

 

We do not process personal data in this respect; we only receive statistics based on Google Signals.

You can deactivate the setting "personalised advertising" in your Google account at any time and thus object to a recording by Google Signals.

 

5. use of Mouseflow for web analysis

 

This website uses Mouseflow, a web analysis tool of Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark, to collect randomly selected individual visits (only with anonymous IP addresses). This results in a protocol of mouse movements, mouse clicks and keyboard interaction, with the intention of randomly reproducing individual visits to this website as so-called session replays and evaluating them in the form of so-called heat maps and deriving potential improvements for this website. The cookie generated by Mouseflow is deleted after a period of 90 days. The data collected by Mouseflow is not personal and will not be passed on to third parties and stored for a period of 3 months. The data collected is stored and processed within the EU. If you do not wish to be collected by Mouseflow, you can object to this on all websites that use Mouseflow by clicking on the following link:

 

6. online marketing

 

Live Chat Tool Smartsupp

 

If you use the live chat tool to contact us, the data you voluntarily enter (name, e-mail address, message) will be processed by us in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO for the purpose of answering your enquiry within the framework of contract processing. In addition, the use of this tool serves to safeguard our predominantly legitimate interests in effective and improved customer communication in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO. The data will then be deleted.

 

In the context of processing on our behalf, the third party provider Smartsupp, Inc. provides us with the services for providing the live chat tool. All data collected during the use of the chat tool is processed on its servers.

 

Smartsupp, Inc. is located in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.

 

Google Maps

 

This website uses Google Maps for the visual representation of geographical information. Google Maps is a service provided by Google Ireland Limited, a company incorporated and organised under the laws of Ireland and having its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de). This serves to safeguard our predominantly legitimate interests in an optimised presentation of our offer as well as easy accessibility to our locations in accordance with Art. 6 para. 1 sentence 1 lit. f) DSGVO.

 

When Google Maps is used, Google transmits or processes data on the use of the Maps functions by website visitors, which may include in particular the IP address and location data. We have no influence on this data processing.

 

Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. On the basis of this agreement between the USA and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.

 

In order to deactivate the Google Maps service and thus prevent data transmission to Google, you must deactivate the Java Script function in your browser. In this case, Google Maps cannot be used or can only be used to a limited extent.

 

Further information about data processing by Google can be found in Google's privacy policy. The terms of use for Google Maps contain detailed information about the map service.

 

Data processing is based on an agreement between jointly responsible persons pursuant to Art. 26 DSGVO, which you can view here.

 

Google reCAPTCHA

 

For the purpose of protection against misuse of our web forms and against spam, we use the Google reCAPTCHA service within the framework of some forms on this website. Google reCAPTCHA is a service provided by Google Ireland Limited, a company incorporated and operated under the laws of Ireland and located at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de). By checking a manual entry, this service prevents automated software (so-called bots) from performing abusive activities on the Website. Pursuant to Art. 6 para. 1 sentence 1 lit. f DSGVO, this serves to safeguard our predominantly legitimate interests in the protection of our website from misuse and in a trouble-free presentation of our online presence as part of a balancing of interests.

 

Google reCAPTCHA uses a code embedded in the website, a so-called JavaScript, to check the methods that allow an analysis of the use of the website by you, such as cookies. The automatically collected information about your use of this website including your IP address is usually transferred to a Google server in the USA and stored there. In addition, other cookies stored in your browser by Google services are evaluated by Google reCAPTCHA.

A reading or saving of personal data from the input fields of the respective form does not take place.

 

Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. On the basis of this agreement between the USA and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.

 

You can prevent Google from collecting the data (including your IP address) generated by JavaScript or the cookie and relating to your use of the website and from processing this data by Google by setting your browser settings to prevent the execution of JavaScript or the setting of cookies. Please note that this may restrict the functionality of our website for your use.

 

Further information on Google's data protection policy can be found here.

 

7 Social Media

 

Our online presence on Facebook, Youtube, Instagram, Xing, LinkedIn

 

Our presence on social networks and platforms serves a better, active communication with our customers and prospective customers. We inform them about our products and ongoing special promotions.

 

When you visit our online presence in social media, your data may be automatically collected and stored for market research and advertising purposes. From this data, so-called usage profiles are created using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests. Cookies are generally used on your terminal device for this purpose. The visitor behaviour and the interests of the users are stored in these cookies. This serves in accordance with Art. 6 Para. 1 lit. f. DSGVO to safeguard our predominantly legitimate interests in an optimised presentation of our offer and effective communication with customers and interested parties within the scope of a weighing of interests. If you are asked by the respective social media platform operators for their consent to data processing, e.g. with the help of a checkbox, the legal basis for data processing is Art. 6 Para. 1 lit. a DSGVO.

 

Insofar as the aforementioned social media platforms have their headquarters in the USA, the following applies: The European Commission has issued an adequacy decision for the USA. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be viewed here.

 

The detailed information on the processing and use of the data by the providers on their pages as well as a contact option and your rights and settings to protect your privacy, in particular opt-out options, can be found in the data protection information of the providers linked below. Should you nevertheless require help in this regard, you can contact us.

 

Facebook: https://www.facebook.com/about/privacy/

 

Google/ YouTube: https://policies.google.com/privacy?hl=en-GB=en-GB

 

Instagram: https://help.instagram.com/519522125107875

 

LinkedIn: https://www.linkedin.com/legal/privacy-policy

 

Xing: https://privacy.xing.com/en/privacy-policy

 

Possibility of objection (opt-out):

 

Facebook: https://www.facebook.com/settings?tab=ads=ads

 

Google/ YouTube: https://adssettings.google.com/authenticated

 

Instagram: https://help.instagram.com/519522125107875

 

LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

 

Xing: https://privacy.xing.com/de/datenschutzerklaerung/welche-rechte-koennen-sie-geltend-machen/widerspruchsrecht

 

8. contact possibilities and your rights

 

As a data subject, you have the following rights:

 

- pursuant to Art. 15 DSGVO, you have the right to request information about your personal data processed by us to the extent specified therein;

 

- pursuant to Art. 16 DSGVO, you have the right to immediately request the correction of incorrect or incomplete personal data stored by us;

 

- pursuant to Art. 17 DSGVO, you have the right to demand the deletion of your personal data stored by us, unless further processing is prohibited.

 

- on the exercise of freedom of expression and information;

 

- to fulfil a legal obligation;

 

- for reasons of public interest, or

 

- for the assertion, exercise or defence of legal claims

is required;

 

- the right, pursuant to Art. 18 DSGVO, to request the restriction of the processing of your personal data, insofar as

 

 

- the correctness of the data is denied by you;

 

- the processing is unlawful, but you refuse to delete it;

 

- we no longer need the data, but you need it to assert, exercise or defend legal claims, or

 

- you have lodged an objection against the processing under Article 21 DSGVO;

 

- pursuant to Art. 20 DSGVO, you have the right to receive your personal data which you have provided to us in a structured, common and machine-readable format or to request the transfer to another responsible party;

 

- pursuant to Art. 77 DSGVO, you have the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or workplace or at our company headquarters.

 

If you have any questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data as well as revocation of consent given or objection to a specific use of data, please contact us directly via the contact data in our imprint.

Right of objection

 

Insofar as we process personal data as described above in order to safeguard our predominantly legitimate interests as part of a weighing of interests, you may object to this processing with effect for the future. If the processing is carried out for the purposes of direct marketing, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you are only entitled to object if there are reasons arising from your particular situation.

 

After exercising your right of objection, we will not process your personal data further for these purposes unless we can prove compelling reasons worthy of protection for the processing, which outweigh your interests, rights and freedoms, or if the processing serves the assertion, exercise or defence of legal claims.

 

This does not apply if the processing is carried out for the purposes of direct marketing. Then we will not further process your personal data for this purpose.

Mues-Tec GmbH & Co. KG

Hauptstrasse 16

DE-36137 Grossenlueder

+49 (0)6648 917 888 0

Sales office

Lindleystrasse 4

DE-60314 Frankfurt a. M.

+49 (0)6648 917 888 0

Branch office Thun

Bierigutstrasse 1

CH-3608 Thun

+41 (0)30 588 011 7

Source of Smart Home Technology – Creator of the Smart Mirror – Waterproof Electronic Devices.

Mues-Tec Facebook_edited.png
Mues-Tec Linkedin_edited.png
Mues-Tec Xing_edited.png
Mues-Tec Instagram_edited.png
Mues-Tec Youtube_edited.png
Schoener_Wohnen_400x400_edited.png
moma logo_edited.png
sat1 logo_edited.png
ntv logo_edited.png
welt logo_edited.png

© Copyright 2016-2020. Mues-Tec is a registered trademark. Subject to change without notice.